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Privacy Policy 

We process personal data lawfully, transparently and fairly, for predefined purposes and only to the extent necessary to achieve the purposes. When we process personal data, we aim to keep it accurate, secure, confidential, properly stored and protected.

When processing your personal data, we comply with the requirements of the General Data Protection Regulation (GDPR), the Law on Legal Protection of Personal Data of the Republic of Lithuania, as well as with the requirements for the processing of personal data set out in other legal acts.

What is this document?

1.1. By reading this privacy policy (hereinafter referred to as the “Privacy Policy”), you will learn how and for what purposes we process your personal data, where we obtain it, to whom we provide it and how we store it, and what are your rights as a subject of personal data.

1.2. The Privacy Policy also sets out the privacy terms and conditions for the use of our website www.logismart.lt (hereinafter referred to as the “Website”) and our accounts in social networks (Logismart > Linkedin, Facebook). Please read this Privacy Policy carefully, as each time you visit our Website and/or social media accounts, you agree to the terms of this Privacy Policy. If you do not agree to these terms and conditions, please do not visit our Website and/or social media accounts.

1.3. This Privacy Policy applies to persons who visit the Website and/or our social networking accounts, whether or not you are our customer, as well as to actions you may take on the Website and/or our social networking accounts.

1.4. As used in this Privacy Policy, “personal data” means any information from which you can be identified, whether directly or indirectly. Personal data includes name, surname, first name, email, postal address, telephone number, location data and internet identifier, characteristics specific to you, etc.

Who are we?

2.1. The Website is managed and administered by UAB “Išmanioji Logistika”, legal entity code 304751937, registered office address Galinės g. 1, Galinė, LT-14247, Vilnius district, contact address Galinės g. 1, Galinė, Vilnius district, e-mail info@logismart.lt, contact telephone number +370 672 88584.

2.2. In accordance with the provisions of the legislation, we are the controller of your personal data.

What principles do we follow?

3.1. When we process your personal data, we:

  • comply with the requirements of current and applicable legislation, including the GDPR;
  • process your personal data in a lawful, fair and transparent manner;
  • collect your personal data for specified, explicit and legitimate purposes and will not further process your personal data in a way that is incompatible with those purposes, except to the extent permitted by law;
  • take all reasonable steps to ensure that personal data which are not accurate or complete in relation to the purposes for which they are processed are rectified, supplemented, suspended or destroyed without delay;
  • keep them in a form which permits your identification for no longer than is necessary for the purposes for which the personal data are processed;
  • will not provide personal data to third parties or disclose it to the public, except as provided in the Privacy Policy or applicable law;
  • ensure that your personal data is processed in such a way as to ensure, by appropriate technical or organisational measures, adequate security of personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage.

For what purposes do we process your personal data?

4.1. We will process your personal data for the following purposes:

  • improve the Website and offer you better and more tailored services;
  • with your consent, to provide you with offers and information about our, our affiliates’ and our partners’ goods and/or services;
  • for other purposes where we are required to process your personal data by law or where there is a legitimate interest.

How do we collect and process your personal data?

5.1. We process your personal data received in the following ways:

  • when you provide them to us (e.g. when you submit your CV);
  • when you use the Site and/or our accounts (e.g. IP address, type of web browser used, number of visits, pages viewed on the Site, time spent on the Site, demographic data, information about subscribers referred through social networks, unique IDs, etc);
  • when we receive your personal data from other persons in accordance with the law.

5.2. You provide us with your personal data and other information by using the Website and/or our accounts, registering, writing to us or contacting our customer service team, complaining about our services or otherwise if you contact us in writing or by email, we will save your correspondence data.

5.3. The information you provide to us may include your name, surname, email address, and any other information you provide to us your email address, phone number, the content of the message (e.g. recording the circumstances of the complaint).

5.4. When you use the Site and/or our accounts, certain non-personal information (e.g. IP address, type of web browser used, number of visits, pages viewed on the Site, time spent on the Site, demographic data, information about subscribers referred through social networks, unique ID, etc.) is collected automatically. This information is used to improve the content, functionality and attractiveness of the Website.

5.5. We may combine the personal data we receive from you with data collected by us from other public or accessible sources. For example, we may combine the personal data you provide with data obtained through the use of cookies on the Website, data collected in the course of providing services to you, or with data lawfully obtained from third parties. In exercising your rights, you will always be able to request the rectification of inaccurate personal data.

Do we use your personal data for direct marketing and what are the subscription rules?

6.1. No.

How do we use cookies?

7.1. We collect information about you using cookies and similar technologies. Cookies are small files that are temporarily stored on your device’s hard drive and allow us to recognise you on subsequent visits to the Website, save your browsing history, preferences, customise the content, speed up searches on the Website, create a user-friendly and friendly Website environment, and make the Website more efficient and reliable. Cookies are a common practice on websites that make it easier to use the website.

7.2. We may collect the following information through cookies: IP address, type of web browser used, number of visits, pages viewed on the Website, time spent on the Website, demographic data, information about subscribers referred through social networks, unique ID.

7.3. We use the information we receive through cookies for the following purposes: to ensure the functionality of the Website (e.g. to enable you to use the Website personalisation); to improve and develop the Website to better meet your needs; for the development of services and analysis of the use of the Website; and for targeted marketing.

7.4. We may, without prejudice to the law, combine information obtained through the use of cookies with information obtained about an individual by other means (e.g. information about the use of the Website, personal data provided by you).

7.5. The following cookies may be used on the Website: essential cookies – cookies that are necessary for the operation of the Website; preference cookies – cookies that, although not necessary for the operation of the Website, significantly improve its performance, quality and user experience; statistical cookies – cookies that are used to help the Website owners to understand how visitors interact with their websites; marketing cookies – cookies that are used to display offers or other information that may be of interest to you.

7.6. You can consent to the use of cookies in the following ways: by not deleting them and/or changing your browser settings so that it does not accept cookies; by clicking on the “Accept All” checkbox on the Cookies link (bar) on the Website; or by continuing to browse.

7.7. You can withdraw your permission to use cookies at any time. You can do this by changing the settings on your web browser so that it does not accept cookies. How you do this depends on the operating system and web browser you use. For detailed information on cookies, their use and the possibility to refuse them, please visit allaboutcookies.org and google.com.

7.8. In some cases, in particular the disabling of essential cookies, not accepting or deleting cookies may slow down the speed of your browsing experience, restrict the operation of certain features of the Website, or block access to the Website.

Who do we provide your personal data to?

8.1. We guarantee that your personal data will not be sold, provided or otherwise transferred to third parties without lawful basis, or used for purposes other than those for which they were collected. We will not transfer your personal data in any way other than in accordance with this Privacy Policy and the law. However, we reserve the right to provide information about you if we are required to do so by law or if we are requested to do so by lawful authorities or prosecuting authorities.

8.2. We may disclose the data we collect about you to the following third parties:

  • third party service providers (e.g. technical service providers in the performance of our contracts with these service providers. 
  • third-party service providers whose services we generally use for data storage, telecommunications and website hosting purposes.

8.4. The above service providers are limited in their ability to use your data and cannot use it for purposes other than to provide services to us.

How long do we keep your personal data?

9.1. We will keep the data collected for the purpose referred to Privacy Policy 4.1. point (a) for a maximum period of 2 years from the date of your consent.

9.2. We keep the data collected for the purpose referred to Privacy Policy 4.1. point (b) for a maximum period of 2 years from the date of your consent.

9.3. In any case, we will not keep your personal data for longer than the purposes of the processing or the legislation requires, if it provides for a longer retention period.

9.4. We aim not to store outdated, irrelevant personal data, so that only relevant information is stored when it is updated (e.g. when information is revised, changed, etc.). Historical information is kept where it is required by law or for the purposes of our activities.

How do we protect your personal data?

10.1. The data we collect from you will be within the EU. They may also be handled by our staff or our suppliers’ staff based in the EU.

10.2. Unfortunately, the transmission of information over the internet is not completely secure. Although we take great care to protect your personal data, we cannot guarantee the security of the data when you transmit data to the Website – you assume the risks associated with the transmission of data to the Website. Once we receive your data, we will apply strict procedures and security measures to protect your data from unauthorised access.

10.3. In the unlikely event that we become aware of a breach of security of your personal data which may pose a serious threat to your rights or freedoms, we will inform you immediately upon becoming aware of it and identifying the information accessed.

External websites

11.1. The Website may contain links to external websites, such as those of our business partners or websites that advertise our goods and/or services. If you follow such links to any of the websites, please note that these websites and the services available through them have their own separate privacy policies and that we do not accept any responsibility or liability for these policies or for the personal data, such as contact or location data, collected through these websites or services. Please review these policies before submitting personal data on these websites or using any services.

What rights do you have?

12.1. When processing personal data, we ensure your rights in accordance with the GDPR and the Law on Legal Protection of Personal Data of the Republic of Lithuania. As a data subject you have the following rights:

  • to know (be informed) about the processing of your personal data;
  • to have access to your personal data that we process;
  • request the rectification or completion, clarification of inaccurate or incomplete personal data;
  • require the destruction of personal data when they are no longer necessary for the purposes for which they were collected;
  • require the destruction of personal data where the processing is unlawful or where you withdraw or withhold your consent to the processing of personal data, which is necessary;
  • to object to the processing of personal data or to withdraw your prior consent;
  • request the suspension (other than storage) of the processing of your personal data in the event of disputes or to verify the lawfulness of the processing, the accuracy of the data, or where we no longer need your personal data, but you do not want us to delete it;
  • require you to provide, where technically feasible, your personal data collected pursuant to your consent or for the purposes of the performance of a contract, in an easily readable format, or to request that it be transferred to another controller.

12.2. We will endeavour to guarantee the exercise of your rights as a data subject and to provide all the conditions for the effective exercise of those rights, but we reserve the right not to comply with your requests where it is necessary to ensure:

  • fulfilling the legal duties we have;
  • national security or defence;
  • public order, the prevention, investigation, detection or prosecution of criminal offences;
  • important economic or financial interests of the State;
  • preventing, investigating and detecting breaches of official or professional ethics;
  • protecting your rights and freedoms or the rights and freedoms of others. 

12.3. You may submit claims relating to the exercise of your rights to us in person, by post or by electronic communication. Upon receipt of your request, we may ask you to provide proof of identity, as well as other additional information we need in connection with your request.

12.4. Once we have received your request, we will respond to you no later than 30 calendar days from the date of receipt of your request and the submission of all the documents necessary to provide the response.

12.5. JIf we deem it necessary, we will suspend the processing of your data, with the exception of storage, until your request is resolved. If you lawfully withdraw your consent, we will immediately, but no later than 30 calendar days, cease processing your personal data, except for the cases set out in Section 12.2 of this Privacy Policy and the cases provided for by law, i. e. where we are obliged to continue to process your data by applicable law, legal obligations to which we are subject, court decisions or binding instructions from authorities.

12.6. If we refuse to comply with your request, we will clearly state the reason for such refusal.

12.7. If you disagree with our actions or our response to your request, you may complain about our actions and decisions to the competent public authority.

Who can you complain to?

13.1. If you wish to make a complaint about our processing, please submit it in writing, providing as much information as possible, using the contact details at the end of this policy. We will work with you to resolve any issues promptly.

13.2. If you believe that your rights have been infringed under the GDPR, you can lodge a complaint with our supervisory authority, the State Data Protection Inspectorate, for more information and contact details, please visit the Inspectorate’s website (www.ada.lt). Above all, we aim to resolve all disputes with you in a prompt and amicable manner.

How will this Privacy Policy be amended?

14.1. Any changes to our Privacy Policy will be posted on the Website. We will let you know if we need to. The new Privacy Policy terms may also be posted on the Site and you may need to read and agree to them in order to continue using the Site and/or our services.

How to contact us?

15.1. Please send all documents related to this Privacy Policy to the contacts below:

  • UAB “Išmanioji Logistika”, contact address Galinės g. 1, Galinė, Vilnius district, LT-14247;
  • by sending email – info@logismart.lt.
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