Returns
With our system and services, the returns process is simple and convenient for customers.
The vast majority of buyers (90%) say that when faced with poor quality returns, they lose trust in the seller and tend to look for other alternatives.
LOGISMART will help you maintain a perfect image even when a customer refuses to accept your product. We’ll take care of the smooth return process and take the goods into our warehouse, charging only for the services provided.
Services
- Your local return address will reflect your reliability. Return addresses in Lithuania, England and Germany.
- Faster return times and lower costs
- Shipping back to your country
- Faster refunds for a better customer experience
- Local processing, storage, testing, updating and more!
We can prepare the returned damaged product for re-use by cleaning, relabelling, repackaging, washing and many other services. Once the product is ready to all your standards, we will add it to your inventory.
The customer fills out the returns form and sends the item back to our warehouse in Lithuania, Germany, or the UK. We inspect the returned goods and put them back into stock.
Returns are processed within 1–2 working days of receipt.
You will have access to detailed information, including photos and the status of returned items, via our self-service platform.
